Tata Power Delhi Distribution Limited (Tata Power-DDL), a leading power utility supplying electricity to a populace of around 9 million in North Delhi, has started phased restoration of electricity supply in the flood affected areas, following the receding of Yamuna River water levels.
As a precautionary measure, electricity supply was earlier shut down after informing all stakeholders due to rising water levels and flooding in low-lying areas, to ensure the safety of consumers and prevent any untoward incident.
As water levels begin to subside, we have initiated the phased restoration of electricity supply. This process is being undertaken strictly after securing all requisite permissions from relevant authorities and completing comprehensive safety assessments, thereby guaranteeing that power restoration is conducted without any risk of incidents.
Electricity supply has already been restored in several flood-affected locations such as Parts of Adarsh Vihar, Parts of Model Town, Parts of Kanjhawala & Kadi Vihar, while restoration work is still underway in certain low-lying areas such as Parts of Jahangirpuri, Parts of Swaroop Vihar, Agriculture part of Pradhan Enclave, Yammuna Pushta & Rainny Well. Teams are carrying out thorough safety inspections and monitoring ground conditions before re-energising remaining pockets, with consumer safety as the top priority.
Tata Power-DDL’s field personnel have been diligently operating on the frontlines to protect the network infrastructure and ensure the safety of our consumers, while maintaining continuous vigilance over the evolving circumstances.
Speaking on the development, a Tata Power-DDL spokesperson said: “Consumer safety is our highest priority. While restoration has begun in a phased manner, electricity is being re-energised only after proper inspections and safety clearances. We thank our consumers for their patience, cooperation, and support during this challenging period.”
We commend the relentless commitment of our frontline workforce, who are tirelessly working round the clock to re-establish normalcy with unwavering attention to safety as our highest priority.
The discom has also urged consumers to remain cautious and follow safety guidelines during the ongoing restoration:
• Switch off the main power supply if water enters your premises.
• Do not touch electrical appliances, wires, or switches with wet hands, feet, or surroundings.
• Avoid metallic gates, fences, and electricity poles that may carry current during waterlogging.
Consumers are advised to immediately contact the Tata Power-DDL Helpline 19124 in case of any electricity-related emergency.
About Tata Power Delhi Distribution Limited:
Tata Power Delhi Distribution Limited is a joint venture between Tata Power and the Government of NCT of Delhi. Tata Power-DDL distributes electricity in North Delhi and serves a populace of around 9 million. Tata Power-DDL has been a frontrunner in implementing power distribution reforms and is acknowledged for its consumer-friendly practices. Since privatization, the Aggregate Technical & Commercial (AT&C) losses in Tata Power-DDL areas have shown a record decline. Today, AT&C losses stand at 5.5%, which is an unprecedented reduction from an opening loss level of 53% in July 2002. To learn more, please visit www.tatapower-ddl.com/