Sustainability initiatives at Tata Power-DDL are aligned with the Vision & Mission of Tata Power-DDL, Tata Group and Tata Power-DDL’s Climate Change Policy. The company is sensitive to the aspect of climate change and committed to introduce energy efficient and greener technologies along with identification of the mitigation & offset opportunities in a cost-effective manner.

As part of the Tata Group, Tata Power-DDL also carries forward the Group's ethos of giving back to society through its Corporate Social Responsibility division.

With the help of the Energy Management System (ISO 50001), Tata Power-DDL aims to establish the systems and processes necessary to improve energy performance. The implementation of EnMS shall lead to reductions in greenhouse gas emissions, energy cost, and other related environmental impacts through systematic management of energy.

Key initiatives at Tata Power - DDL:

  • Tata Power-DDL has proactively taken up solar power generation through solar roof-top plants in its licensed area. 400+ such plants have been installed with a total capacity of 18.38 MWp and have resulted in the generation of 12.12 MUs.
  • Ensuring continuous improvement in our Environmental, Occupational Health and Safety Management Systems to protect natural resources and eliminate/reduce occupational health hazards and safety risks.
  • Compliance to all applicable Environmental, Occupational Health & Safety laws and legislations.
  • Procurement of environment-friendly transformers, star-rated laptops & equipment such as ACs, LED lights.
    • Replacement of Non-Star Rated Air Conditioners (AC) with BEE 5 Star Rated/Inverter AC Scheme - The scheme was launched in 2015 and till now 17,123 ACs have been replaced resulting in an annual energy savings of 10.5MUs and an annual CO2 reduction of 3496 MT.
    • The scheme’s success led DERC to re-launch the same in 2018: UJALA (Distribution of LED light and ceiling Fan): Over 7, 26,403 products (LED bulbs, Tubelights & Fans) have been distributed under the scheme. It has resulted in the deemed load reduction of 20 MW and annual energy savings of 21MUs which in turn have led to CO2 emission reduction of 16,926 MT.
  • Organizing pollution checking drives for vehicles used in Tata Power-DDL wherein 152 four-wheelers and 145 two-wheelers were inspected for issuing pollution certificate.
  • Safe disposal of e-waste and other types of wastes (like used transformer oil, bio-medical waste, lead-acid battery, etc.).
  • Plantation of over 1, 30,000 saplings across the zones, public places, district offices & training centers of Tata Power-DDL.
  • Consumer groups are made aware of climate change & other environmental concerns through RWA meetings, distribution of pamphlets & booklets in consumer meets, message on bills, etc. Certain schemes have been designed to promote the concept of e-bill among consumers & 94,000+ consumers have already opted for the same.

Global Reporting Initiative

Tata Power-DDL published its first Sustainability Report in the year 2017 in accordance with the Core option of Global Reporting Initiative (GRI) G4 Guidelines & Energy Utilities Sector Supplementary.

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Signatory to United Nations Global Compact

Tata Power-DDL is a signatory to United Nations Global Compact Network, which commits & abides to align their operations with the ten universally accepted principles pertaining to Human Rights, Labor, Environment & Anti-Corruption. These principles move in concurrence with the Universal Declaration of Human Rights, ILO, UNDP & United Nations Environment Program. Being the signatory of UNGC, Tata Power-DDL sends a Communication On Progress annually to Global Compact Network showing its commitment towards the 10 principles.


Today, the term “stakeholder engagement” is emerging as a means of describing a broader, more inclusive public participation process. When executed effectively, stakeholder engagement can be used to improve communications, obtain wider support, gather useful data and ideas, enhance reputation, and provide aid for sustainable decision making.

In our efforts to manage impacts in power distribution, we are propelled to innovate & supply reliable power and deliver value for services.

We engage with stakeholders to understand their concerns and priorities and use these inputs for system formulation. In order to make the stakeholder engagement process more effective and efficient, the engagement methodologies are customized on the basis of the needs of the stakeholders.

Regulatory Authority

  • Tata Power-DDL’s utility business is governed by the provisions of the license issued by DERC for distribution and retail supply of electricity in North & North West Delhi for a period of 25 years.
  • Tata Power-DDL has been continuously improving over the years since its inception in 2002, and has attained AT&C Loss levels of 7.92% in FY18 from 53% in 2002, ensured 24X7 reliable and quality power supply to its customers along with customer-friendly services, inclusive growth of community through outreach programs and established itself as one of the top Global utilities.


Local Community

Employee Welfare



Tata Power-DDL being a sustainable organization, is concerned for its ecological footprint and thus is working towards minimizing the same, through different initiatives:

Water Conservation

  • Water harvesting is being done in 30 grids of Tata Power-DDL.
  • Water level sensors have been installed on all overhead tanks to prevent overflow.
  • Recycling of RO Waste Water is being promoted across all Tata Power-DDL office locations.

Paper Conservation

Energy Conservation

Fuel Conservation


Long-term sustainable growth is the goal of any organization. It’s how one goes about achieving this that matters. Having a clear long-term strategy focused on maximizing profitability and sustainable growth in an increasingly complex and competitive landscape is critical for an organization.

At Tata Power-DDL, we too believe in maximizing our profit, with a vision to deliver quality power to our consumers along with the philosophy of giving back to the society, multifold.

Some of the last years have been very challenging in terms of Regulatory and Political regime, unprecedented and prolonged heat wave and extreme storms with no tariff hike.

Despite all odds, Tata Power-DDL has attained some extraordinary achievements such as lowest ever AT&C Loss of 7.92%, with a consumer base of 17 Lakh, marking a significant increase in Customer Delight and Employee Engagement & embarked on its Integrated Smart Grid Journey (first time in India).

Tata Power-DDL is proactively working to bring in more efficiencies into the system and opening up new revenue streams through collaborating with technology and institutional partners.

Turnover 7600.07 Cr
PAT 335 Cr
MUs Served 9631 (Input MUs) / 8870 (Sales MUs)
Peak Load 1967