New Delhi, July 2, 2024 - As the monsoon season approaches, Tata Power Delhi Distribution Limited (Tata Power-DDL), a leading power utility supplying electricity to over 2 million customers in North & North West Delhi, is all set with the preventive measures to ensure the safety and well-being of its customers and reduce the chances of electricity related incidents. In line with this commitment towards safety, Tata Power-DDL is conducting an extensive safety drive including inspections and maintenance activities to handle the challenges posed by the upcoming rainy season.
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To ensure the safety of customers Tata Power-DDL shared the following guidelines to navigate our customers through the monsoon season:
· Stay away from electrical installations such as poles, transformers, and substations during rains..
· In case of any fallen or dangling power lines, report immediately to Tata Power-DDL’s helpline 19124.
· Avoid leaving the electrical appliances wet or touching them with wet hands.
· Do not leave any open sockets or wires unattended.
· In case of sparking in meter rooms or light poles, customers can call our Toll-Free No. 19124 for assistance.
· Use safety devices like circuit breakers and surge protectors to safeguard your home from electrical faults.
· Keep a 'Tester' at home to check for electricity leakage before touching wet switches. If necessary, contact an electrician
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As a part of the pre-monsoon safety drive the discom is conducting inspections and maintenance of electrical equipment and lines installed in public areas. Leakage testing of 1,73,109 Poles, 1734 PWD/MCD Poles, 492 ATMs, and 1549 streetlight poles installed in MCD/DDA parks have been conducted. Proper maintenance of the earthing of electrical installations is being done to ensure their effectiveness.
Heavy rainfall brings an array of challenges, such as waterlogging, strong winds, and lightning, all of which can adversely affect the power infrastructure. Understanding these challenges, Tata Power-DDL has intensified its efforts and has taken proactive measures to spread awareness about electrical safety among consumers to mitigate risks while ensuring public safety.
To maximize the impact and as a part of the monsoon preparedness, Tata Power-DDL is conducting regular visits to check on meters in public installations like hospitals, malls, schools and colleges to ensure a seamless supply of power in the coming months. Apart from this, adequate vegetation management activities are being taken so that there is no chance of trees falling on electrical installation leading to disruption of the power supply.
Commenting upon the monsoon strategy, Mr. Rajesh Bahl Chief – Operations & Safety said, “Our extensive safety measures are designed to address these challenges head-on, ensuring that our consumers receive uninterrupted power supply and remain safe during the rains. We urge all our consumers to stay vigilant and follow the safety guidelines issued. Together, we can ensure a safe and hazard-free monsoon season.”
To ensure quick response, Tata Power-DDL has expanded the communication mediums including the following to report any unsafe situation or in case of any hazard:
· 1.Toll-Free Number: 19124
· 2.Mobile App: TPDDL Connect
· 3.Website: www.tatapower-ddl.com
· 4.WhatsApp Number: 7303482071
· 5.Missed Call Service: 9619619124
Our Chatbot Roshni is also at the service of our customers to help them navigate through the problems Our emergency response teams are on high alert and ready to respond to any power-related emergencies that may arise during the monsoon ensuring reliable power supply .
Tata Power-DDL is committed to delivering uninterrupted power supply while ensuring the highest standards of safety for its customers. We urge everyone to stay informed and take necessary precautions to stay safe during the monsoon season.
About Tata Power Delhi Distribution Limited:
Tata Power Delhi Distribution Limited is a joint venture between Tata Power and the Government of NCT of Delhi. Tata Power-DDL distributes electricity in North Delhi and serves a populace of 7 million. Tata Power-DDL has been a frontrunner in implementing power distribution reforms and is acknowledged for its consumer-friendly practices. Since privatization, the Aggregate Technical & Commercial (AT&C) losses in Tata Power-DDL areas have shown a record decline. Today, AT&C losses stand at 5.9%, which is an unprecedented reduction from an opening loss level of 53% in July 2002. To learn more about Tata Power-DDL, please visit www.tatapower-ddl.com