Tata Power Delhi Distribution Limited, a pioneering power utility supplying electricity to a populace of over 7 million in North Delhi today issued an advisory against fraudulent messages being sent to consumers by using Tata Power-DDL’s name. Through these messages, the name of the company is being misused to make calls to the consumers regarding payment of electricity bill, disconnection or reconnection.
The company never asks its customers to call any unknown number or download any third party app for such activities. It has also lodged an official complaint against these phone numbers and has urged the consumers to beware of such fake SMS/calls as this may also result in financial loss.
Commenting on the incident, a Tata Power-DDL spokesperson said, “The safety of our consumers is of paramount importance to us. We are taking necessary action against the culprits. We strongly believe and follow that such dishonest activities should be dealt with the highest level of strictness.”
About Tata Power DDL:
Any consumer-related information can be cross checked on the company’s official website www.tatapower-ddl.com/ or simply by calling company’s toll-free number 19124 / 1800-208-9124. Tata Power-DDL also requests the general public including its consumers to report such malpractices with the name of the company by calling 011-66757966 or by sending an e-mail to consumercare@tatapower-ddl.com