ONLINE PAYMENT QUICK TIPS

The payment of monthly electricity bill of all categories of consumers except Domestic, Agriculture & Mushroom Cultivation exceeding Rs. 20,000/- shall necessarily be paid digitally through various platforms like NEFT, RTGS, IMPS, Credit Card, Debit Card, Wallets (like PayTM, Google Pay) etc.

IT Security Tips

• Ensure that the URL of the website starts with “https://”
• Avoid using public computers in Internet cafes, airports, clubs, hotels, libraries or other locations while accessing online banking services.
• Never respond to any emails/phone calls seeking your password.
• Never share your password/OTP/card details to anyone.
• Beware of fraudulent messages requesting you to Call/SMS at any unknown number. Do not click on suspicious links from SMS/Email for Tata Power-DDL Bill Payment or activation/deactivation of services.

Credit/Debit card payments

• No part payment shall be allowed on Credit/Debit Card online payments.
• No processing fees/charges shall be charged by Tata Power-DDL for payment up to Rs 5000/- per billing cycle. Above that, charges may apply from the bank/gateway.
• Consumer must ensure payment is made through valid card, and may need to authenticate ownership if requested.

Net banking Payments

• No minimum or maximum limit; part payments are allowed.
• No processing fees/charges from the bank or payment gateway.