• Consumers to give a missed call on 7303482071 to opt for e-bill from their registered mobile number
• Missed Call would be considered as a consent to receive e-bill through WhatsApp
• Initiative aims to ensure safety and convenience of consumers along with timely delivery of bills amid lockdown
Tata Power-DDL, a leading power utility supplying electricity to a populace of 7 million in North Delhi, has added a new feature in their WhatsApp wherein the consumers can now send a missed call from their registered number on company’s WhatsApp Number – 7303482071 and get their contact number linked to their CA number.
The feature has been introduced keeping in mind the safety and convenience of consumers, to ensure that they can receive the bill without any hassle amidst the lockdown while practising social distancing. The missed call on the number (7303482071) would be considered as a consent to receive e-bill through WhatsApp.
In case consumer's mobile number is not registered or he/ she wants to update existing registered mobile number with Tata Power-DDL, the same can be done by calling our Call Centre at 19124 (Toll Free Number).
Company will use the WhatsApp number to specifically share the e-bill of the consumers on their WhatsApp Number (linked to their CA number). The consumers can also get their duplicate e-bills by various mediums such as – TPDDL Connect Mobile App, Website (www.tatapower-ddl.com) or by calling Call Centre on 19124 (Toll Free Number).
Consumers are also being urged to opt for digital modes of payment (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. This will also help in ensuring timely delivery of bills to consumers.
Tata Power Delhi Distribution is a Public Private Partnership, joint venture Company, between Tata Power and Government of National Capital Territory of Delhi which distributes electricity to a populace of over seven million in North Delhi. The company is providing uninterrupted power supply to several essential & critical services and powering millions of Delhiites who are Working from Home by following the strict social distancing guidelines issued by the Government.
TPDDL Connect App can be downloaded using the following link:
App Store-
Click Here