New Delhi, March 20, 2020 : In wake of corona virus crisis, TATA Power-DDL has made necessary arrangements to ensure uninterrupted power supply to its 7 million consumers in North Delhi. It is keeping a close tab on the situation in its area of operations and is standing with its employees and consumers in these challenging times.

The company is committed to ensure reliable and non-stop power supply to all its consumers, power other essential service sectors/ utilities, facilitate social distancing & effective practicing of work from home for lakhs of its working class consumers.

Adequate precautions are being taken to keep the consumers safe and secure by offering them services through digital interface.

• All the consumers are being advised to stay at home and make bill payments using digital modes

• Avail array of services through company’s website (www.tatapower-ddl.com)

• Extensively use TATA Power-DDL’s Mobile App in order to raise/ register any service related query or complaint

The company’s call centres will be functioning as per routine and the consumers can reach out to us on the toll free number 19124.

Commenting on the initiatives, Mr. Ganesh Srinivasan, CEO, TATA Power-DDL said, “Being an essential utility services company, we are committed to provide reliable power supply to our consumers amidst these testing times. We are taking all necessary precautions to combat the spread of the virus while ensuring the safety of our  consumers, employees and  business associates/ partners. We urge our consumers to make the most of our digital platforms for services and stay indoors so that we all can overcome this crisis.”

In line with the Government’s directive, the company has also segregated its employees in different categories who will be working in rotation to ensure minimum number of people at workplace at a given point in time, while the essential category of employees like operations and maintenance staff will continue to render their services as usual.