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Customer Services

24 Hr helpline

011-66404040

Bill Payment

Contract Account No (CA NO.)

Important Instructions to be read before making payment

Note: Online payment will be reflected in your account after two working days.

Credit/Debit card payments

No part payment shall be allowed on credit/debit card online payments.
The payments through credit/debit cards will be required to be made at least 3 days in advance before due date, so as to avoid late payment surcharge.
No charges/processing fees shall be charged by TPDDL for payment made for electricity bills up to a limit of Rs 5000 during one billing cycle.
For payments above Rs 5000, the processing fees/charges shall be collected directly by the credit card company/Payment Gateway/Bank etc. from the consumer.
Making online payment through same credit/debit card are allowed for five contract account nos (CA nos) during one billing cycle.

Net banking Payments

There is no payment limit for making payment through Net Banking option. No processing fees/charges shall be collected by Payment Gateway/Bank etc. on such payment from the consumer
Consumers are advised to deposit Electricity Bill at TPDDL’s Collection counters or pay through TPDDL website in case permanent print impression payment receipt is required